Privacy policy

What we collect when you call, text or send a form, what we do with it, and how to have it deleted.

Last updated October 2026

Sample Demo policy. Your version is checked against the tools you use before launch.

The short version

We use what you send us to answer you about your roof and to do the job.
We don’t sell your information, and we never share your mobile number for anyone else’s marketing.
Our texts are about your roof and your job. Reply STOP to any of them and they end.
Ask us to delete your details at any time by calling or texting (817) 999⁠-⁠3367.

The full policy

Who we are

Arber Homeworks (“Arber,” “we,” “us”) is a commercial roofing contractor based in Kennedale, TX. This policy covers this website and the calls, texts and emails that come from it.

What we collect

When you send a form on this site, we receive what you type in it:

your name and mobile phone number
the property address
what’s going on with the roof, and any details you add
your email address and whether you’re the owner, property manager or tenant, if you give them

The form also notes which page you sent it from and, if the link you followed carried it, which ad or search brought you to the site.

When you call or text us, our phone system keeps your number, the time and length of the call, and the text messages. If we record calls, we tell you at the start of the call.

Like most websites, our host’s servers log basic details of each visit, such as your IP address, browser type and the pages you open.

How we use it

to call or text you back, set up a roof assessment and send you a budget number or quote
to do the work, invoice it and register the coating warranty
to keep records of each job: the photos and paperwork
to see, in totals, which pages and ads bring us calls

We don’t use your information for anything unrelated to your roof, and we don’t build profiles of visitors.

Text messages and calls

When you send a form, you agree that Arber may call or text the number you gave about your request, your roof and the job. How often we text depends on the job. Message and data rates may apply.

Reply STOP to any text and we stop texting you. Reply HELP for help, or call (817) 999⁠-⁠3367. Agreeing to calls or texts is not a condition of buying anything from us.

We never sell or share your mobile number or your consent to texts with anyone else for their marketing.

Cookies and analytics

This site doesn’t use advertising or analytics cookies.

Every page loads its fonts from Google Fonts, and the service area map comes from OpenStreetMap. Both see your IP address when they load, as any web request does. Your browser can block or delete cookies at any time.

How long we keep it

We keep job records, photos and warranty paperwork for as long as the warranty runs and our tax and insurance records require. Requests that never turn into a job are deleted once they’re no longer needed, or sooner if you ask.

Your choices

You can ask what we hold about you, ask us to correct it, or ask us to delete it. We answer within 30 days. Some records, such as invoices, we have to keep for tax purposes, and we’ll tell you if that applies.

If your state’s privacy law gives you more rights than this, you have those rights too.

Security

Forms on this site travel over an encrypted connection (HTTPS), and only the people who need customer records can see them. No system is perfectly secure, so if we learn of a breach that affects your information, we’ll tell you.